Administrative Support
✓ We set up and organize all parts of your business
✓ We simplify your onboarding process for new clients and team members
✓ We create operations, team, and client manuals
✓ We streamline processes at your business
✓ We take care of meeting and appointment scheduling and management
✓ We proofread and copyedit your documents and content
Customer Support
✓ Maintaining a positive, empathetic and professional attitude toward customers at all times
✓ Responding promptly to customer inquiries
✓ Communicating with customers through various channels
✓ Acknowledging and resolving customer complaints
Project Management
✓ We ensure your business will run smoother than ever
✓ We help organize your to-do list to maximize productivity
✓ We set up and maintain a project management system
✓ We facilitate sending all your file backups to the cloud
Social Media Management
✓ We help you choose the best social media channels for your business
✓ We transform your existing social media into beautiful “shopping windows” for your business
✓ We create stunning posts with beautifully branded graphics
✓ We build strong relationships online with your target audience
Data & Research
✓ Managing master data, including creation, updates, and deletion
✓ Provide quality assurance of imported data, working with quality assurance analyst if necessary
✓ Processing confidential data and information according to guidelines
✓ Helping develop reports and analysis
Personal Assistant
✓ acting as a first point of contact: dealing with correspondence and phone calls
✓ managing diaries and organising meetings and appointments, often controlling access to the manager/executive
✓ booking and arranging travel, transport and accommodation
✓ organising events and conferences
